Goodwill of Denver

  • Job Coach

    Posted Date 2 months ago(9/12/2018 11:01 PM)
    Job ID
    Workforce Development
  • Overview



    The Job Coach supports Community Employment & Day Programs (CE&DP) through the mentoring and supporting of client participants with regard to career success. Areas of responsibility includes, but is not limited to learning and teaching skills, duties, functions, and appropriate behaviors needed to gain and sustain productive employment. The Job Coach serves as a champion and model of GID’s values – “FACE IT”  which incorporates fun, accountability, collaboration, empowerment, innovation and transparency in all that we do. This position will perform the following duties personally:



    • Trains client according to I.S.P. (Individual Service Plan), goals and objectives as noted by support team.
    • Provides thorough case notes and evaluates client’s progress.
    • Turns in required paperwork (weekly, monthly) on time and re-checked for accuracy.
    • Reports changes, incidents, or problems to the designation team member in a timely manner, using the most viable mode of communication.
    • Advocates for client at all times.
    • Attends all required “staffings” for client and participate when required.
    • Assists employers to develop techniques to effectively supervise and train clients and work to maintain satisfactory Goodwill/Employer relationship.
    • Provides leadership, guidance and support to clients. Acts as a positive role model by demonstrating professional appearance and interactions.
    • Follows established case management practices, administrative rules and regulations, utilizes community resources, vendors, and programs to serve the participant’s community. Examples include, but are not limited to all Agency policies, procedures and safety standards, CARF, Department of Labor, HIPPA and other regulatory standards.
    • Attends staff meetings concerning new or revised policies and procedures.
    • Takes ownership and is accountable for all job responsibilities. Follows through on all commitments to employers, participants, team members, internal staff and GID management.
    • Builds and maintains effective quality working relationships with internal and external customers. Acts with customers in mind and is dedicated to gaining trust and meeting expectations.
    • Provides staff coverage and performs any other duties, as required or assigned.
    • Performs all other duties as assigned.



    To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Team Work, Quality Management, Planning/Organizing, and Professionalism.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




    High School Diploma/GED required; Bachelor’s degree preferred; and minimum one (1) year experience with teaching,

    mentoring, and/or counseling.  Awareness and experience with training disabled individuals preferred.  Knowledge of competitive employment work environments, policies, and procedures.



    Employee is responsible for any technology or Goodwill property used in the normal course of employment will be under the safekeeping and the responsibility of the employee to maintain in good working order. Acts as good steward of program funds and resources.



    Ability to respond to clients and other stakeholders in a courteous and professional manner.



    Must be able to evaluate situations to identify and support positive outcomes.



    To perform this job successfully, an individual should have knowledge of MS Word processing software, MS Excel spreadsheet software and MS Outlook contact management systems.



    Must pass a criminal background check, pre-employment drug screen, and E-Verify. Must have a clear Colorado driver’s license to drive on Goodwill business.



    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Employee will spend a majority of time working in the community in a variety of different work settings including commercial sites, warehouses, restaurants, offices, etc.   The noise level in the work environment is usually moderate to medium depending on site. Travel between offices is approximately 25-35% of the staff’s time.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed