GENERAL DESCRIPTION OF THE JOB
The Temporary On-Call Receptionist is a highly visible, customer focused position responsible to provide general office support with a variety of administrative activities and related tasks. This position is a temporary role requiring schedule flexibility to pick-up scheduled and short notice shifts at our Corporate Headquarters. Shifts will scheduled during business hours, Monday-Friday 8am-5pm.
Under the direction of the Sr. Director of Operational Risk Management, the On-Call Receptionist completes the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Organizational Support, Adaptability, and Attendance/Punctuality.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) and one year related experience and/or training; or equivalent combination of education and experience. Must have the functional and technical skills to perform the duties and responsibilities.
Ability to communicate with customers and Goodwill employee’s using different forms of communication (Phone, Email, In Person, etc.), while answering multiple phone lines.
Ability to work with mathematical concepts as it applies to the duties and responsibilities.
To perform this job successfully, an individual should have advanced knowledge of MS Word word processing software; MS Excel spreadsheet software; and MS Outlook contact management systems. Proficiency in Internet and general database concepts is preferred.
CERTIFICATES and LICENSES
Ability to pass a criminal background investigation and e-Verify.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is frequent. Duties and responsibilities are conducted in a general office environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must rarely lift and/or move up to 30 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.