Goodwill of Denver

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BankWork$ Work Skills Instructor

BankWork$ Work Skills Instructor

Job ID 
Posted Date 
Workforce Development

More information about this job



The Work Skills Instructor – BankWork$ will be responsible for developing, implementing and maintaining banking work skills based classes to be delivered to a youth and adult population who possess multiple barriers to gaining and maintaining employment. Participants will graduate from the program being able to being a career in banking/financial services. This role serves as a champion and model of GID’s values – “FACE IT” which incorporates fun, accountability, collaboration, empowerment, innovation, and transparency in all that we do. Under the direction of the Director of Adult Career Development Services (ACDS), this position will perform a broad range of duties for the designated location:



  • Teaches the eight week Bankwork$ curriculum to program participants on a regularly scheduled basis with a focus on Banking Teller and Customer Service skills.
  • Develops strong relationships with banks, other financial services organizations, job placement agencies, organizations serving veterans/transitioning military and spouses, community organizations and faith based organizations, parent colleges, social media, and all other avenues that can serve as a source for program participants.
  • Interviews program candidates and administer assessments to determine program eligibility. Identify areas for individual coaching and mentoring during the course of the program.
  • Develops and sustains strong internal and external relationships to ensure pro-active participation in job fairs, and prioritize BankWork$ as a source of candidates for job openings within the banks. External relationships include, but are not limited to retail recruiters and line managers at partner banks.
  • Provides program participants with individual and group training on all job search related skills including, but not limited to resumes, cover letters, online and hard copy employment applications, keys to an effective interview, appropriate attire, timeliness, and follow-up.
  • Plans and executes a formal graduation and job fair, per session.
  • Markets graduates to bank partners to optimize placement results.
  • Accurately collects, records, analyzes, and reports/submits all required program and program participant performance data to BankWork$ National team and Goodwill team.
  • Provides feedback to BankWork$ National team regarding suggestions on updating and enhancing program curriculum and program materials.
  • Manages the collection and maintenance of personal/background documentation and contracts.
  • Acts as a resource and consultant to all ACDS programs.
  • Works closely with the ACDS Management team to provide updates on program progress and outcomes. Submits monthly, quarterly and annual reports.
  • Attends staff and program meetings as needed to provide updates and progress reports.
  • Provides Leadership, guidance and support to clients. Acts as a positive role model by demonstrating professional appearance and interactions.
  • Provides back-up support to other programs as needed.
  • Performs all other duties as assigned.


To perform the job successfully, an individual should demonstrate the following competencies: Instructional Skills, Relationship Building, Oral and Written Communication, Problem Solving, and Business Acumen.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Bachelor’s Degree in business, finance, education or related field; minimum five (5) years experience in the banking industry; minimum three (3) years teaching, instructing, or educating adults; or equivalent combination of education and experience. 



Employee is responsible for any technology or Goodwill property used in the normal course of employment will be under the safekeeping and the responsibility of the employee to maintain in good working order. Acts as good steward of program funds and resources.



To perform this job successfully, an individual should have knowledge of MS Word word processing software, MS Excel spreadsheet software and MS Outlook contact management systems.



Must have a clear Colorado driver’s license to drive on Goodwill business. Must pass a criminal background check, pre-employment drug screen, and E-Verify.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee will spend a majority of time working in a high traffic office area. The noise level in the work environment is usually moderate. Travel between offices is approximately 15%.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.